Important to know when ordering at Rocksteady militaria
We charge only shipment once! no. we dont offer free shipment there is no such thing we try and keep our items priced fair!
we only charge for the most heavy item, keep in mind that when taking multiple heavy items and shipment weight gets too wild we might need an extra charge for shipment as our margin are small.
– we ship our items from the Netherlands with Post nl for tracking see link https://www.postnl.nl/en/
– with some payment options it can take a bit longer till all is processed correctly, items will be shipped when payment is complete.
– you will get an automated email from our Postal Service POST NL once the order is shipped.
– packing is very important to us, nothing more annoying then getting your items broken or flat. therefore we invest in brand new and good quality packing, expect nothing less.
– we sell 100%original items and thrive to keep it that way, we use reference books, and have years of knowledge, and have good contacts in the militaria world with knowledgeable collectors worldwide.
– we provide 100% money back guarantee when the item is not as subscribed
– guarantee on all our ww2 items on originality with a 1 month inspection period.
-shipment of relics, due to aging rusty items are always possible to get some damage, or rust to come off, this is part of relics and we cant’t take responsibility for this, but expect excellent packing.
-we ship as fast as possible after the payment is received, it can happen that an item got sold already and the status did not change yet on the website, in such case we give a direct refund, or can offer something similar
– keep in mind, sometimes we are on the road and not able to answer emails, thank for understanding we always try to get back to you asap for any questions.
– we will never let a costumer down.
Bas
